Natural slate

Protect your investment: how to request a guarantee certificate for your natural slate roof

When you choose CUPA PIZARRAS natural slate for your home, you’re investing in a roofing material that’s beautiful, durable, and long-lasting. But did you know you can also protect that investment with an insurance-backed guarantee certificate?

A guarantee certificate is more than just a piece of paper, it’s your proof of a quality roof and a valuable document that offers peace of mind for years to come. That’s why we encourage you to request your certificate when purchasing our natural slate roofing.

bs 5534 roof slate

Why is it important to request a guarantee certificate?

  • Proof of authenticity: Your guarantee confirms, directly from us, the producer, that your natural slate comes from our quarries and meets the highest standards in selection and quality, including BSEN 12326 and other more rigorous standards such as the French Norm.
  • Support in case of issues: Our natural slate can last over a century. But in the rare event of a defect, your guarantee makes it easier and faster to receive support.
  • Added value to your home: Whether you’re staying or planning to sell in a few years, having a guarantee always adds credibility and will help the smooth running of your sale. A natural slate roof with a guarantee adds value and confidence for potential buyers.

How can you request a guarantee certificate?

It’s easy, we’ve created a simple online process to make requesting your certificate quick and hassle-free. However, there are a few important things to keep in mind:

  • Only your roofer or installer can submit the request on your behalf.
  • The request must be made within 12 months of purchasing the natural slate. That’s why it’s essential to ask your contractor or supplier to take care of it during or shortly after installation.
  • Keep the pallet ID safe: it’s the key reference needed to start the process.

homes in Padstow conservation area

To make things even easier, we’ve prepared step-by-step guidelines to help you (or your roofer) request the guarantee in no time.

Remember, we’ve been in business for over 130 years, and we’re here to stay. Unlike smaller trading companies, our reputation endures, backed by more than a century of excellence and a solid guarantee.

If you have any questions or need assistance at any stage of the process, don’t hesitate to reach out. Whether you’re just getting started or need help finalising the guarantee request, our team is here to support you every step of the way.